Jan 31,2022
Everyday Loans has won the Feefo Platinum Trusted Service Award 2022, recognising consistency in high standards over the last three years.
Since 2014, Feefo has recognised the businesses who deliver exceptional experiences, using feedback from real customers.
The Trusted Service Awards are unique as they are based purely on feedback from real customers. This means they are a true reflection of commitment to outstanding customer service.
Feefo have given Platinum Trusted Service awards to Everyday Loans because the business has achieved Gold standard for three consecutive years. To receive a Gold Trusted Service award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st January 2020 and 31st December 2021.
Andrew Wayland, Marketing Director at Everyday Loans, commented: “We’re thrilled to receive this award from Feefo. It means a lot because it’s based on feedback from our customers and, ultimately, keeping them happy is why we come to work each day. The award also recognises just how hard our staff have worked in really difficult circumstances. We’re fully committed to the highest quality of service, so it’s vital for us to listen, understand and respond to all our customers.”
This award means even more following another difficult year. Online interactions have soared since the start of coronavirus. People are now 40% more likely to leave feedback after a purchase. This has made it very difficult for many businesses who struggled to respond effectively. 43% of people now believe that companies have become less effective at dealing with negative feedback in the last year.
Congratulating Everyday Loan, Kim Burgess, Head of Customer Success at Feefo, said: “The Trusted Service Awards recognise companies who go above and beyond to provide the very best customer experience.
“I’m so impressed by how our customers have overcome the challenges of the past two years. A particular congratulations to our Platinum Trusted Service winners. It’s an extremely tough challenge.
“I can’t wait to see what our customers achieve in 2022.”
Posted in Press Release on Jan 31, 2022.
Mar 10,2022
We’re absolutely delighted to have been shortlisted in Moneyfacts Consumer Awards 2022. Rubbing shoulders with industry colleagues from other leading financial services and utility providers, Everyday Loans has been nominated in the Non-mainstream Lo...
Dec 21,2021
Starting in January, you can put in place many money management resolutions to make a difference for the year. At Everyday Loans, we have come up with our eight top tips to help you be debt-free in 2022. Pick a bill Millions of us have lapsed from...
Mar 23,2022
It can be tough to keep on top of your finances at the best of times. But with the UK currently in the midst of a cost of living squeeze, many people are finding it even harder to manage their money. If this sounds familiar, take comfort in the fact...
The Everyday Loans News and Blog area is for informational purposes only. The information provided shouldn’t be seen as advice. Using any information in the blogs or news articles is at the reader's risk.
The information posted is accurate and true to the best of Everyday Loans knowledge at the time of publication.
Everyday Loans doesn’t accept liability for the information provided on third-party websites. It reserves the right to edit, amend, or remove any post at any time without notice. The external links in the blogs are not affiliate links, and Everyday Loans won’t receive any commission if the reader clicks on the link.